We're happily based in London, United Kingdom. We also have sister companies in the beautiful country of Norway.
No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back.
Even tho we bill in USD, it sometimes happen that your card provider charges you an extra foreign transaction fee, because our company is located outside US. This is something we do not control, so please contact your bank if you have any questions related to these fees.
Send us an email via this form and we'll get back to you as soon as we can.
Our fulfilment centre (Amazon) sometimes ships products from different locations, meaning you will received more than one package.